FAQs

Prices and stock levels can only be viewed by creating a verified account on BADU.com.pl. Therefore, apply to create an account using the REGISTER link. We will contact you as soon as possible.

After logging in to our website BADU.com.pl using your verified account, you have access to all product details. With an approved account, you can use all photos and product descriptions on our website to sell the BADU brand on your own platform.

We have the widest offer of sweaters in Poland. We specialize in the production of sweaters, especially women's sweaters. Our stock levels are constantly updated. We are also open to your offers for the production of special series according to your requirements.

We produce to international standards. Most of our products are sewn in universal sizes, corresponding to dimensions S, M and L. The dimensions do not change in the same series of products. Any differences in sizes are clearly indicated in the product description. We recommend that you refer to the size chart. If you have any doubts about the dimensions or would like more detailed information, please do not hesitate to contact us. CONTACT

The prices you will see on the product pages are NET prices.
Please note that shipping prices are not included in the price visible on the website. The shipping fee may vary depending on the order specifications and is the responsibility of the ordering party. In addition, additional taxes according to the regulations of the country in which the purchase takes place are beyond the responsibility of BADU.com.pl.

Registration is required to conclude a sales contract. Joining BADU.com.pl is very simple. You can submit your application via REGISTER. After entering the data, your application will reach us. After verification, your account is immediately approved and you start using the privileges of BADU.com.pl. Please remember that you are responsible for the accuracy of the information you request. We do not charge any registration fees.

We're sorry. We only cooperate with active business entities. Therefore, you must register a customer account with your Tax Identification Number (business or company), UTR number (self-employment in the UK) or other tax identification number appropriate for your country.

For sure. You can request deletion of your BADU.com.pl account at any time. Just notify us in writing via our communication channels. We will help you permanently delete your data.

You can simply update your password via REGISTER. If you believe a serious error has occurred, please contact us immediately at REGISTER.

You can change your password using the link REGISTER.

Unfortunately, you cannot make these changes on your own due to tax obligations and settlements that are different for different countries. We will be happy to help you update this data - please contact us at kontakt@badu.com.pl and our support team will be sure to correct the necessary data in your profile.

For security reasons, if your contact details change, please notify us in writing at kontakt@badu.com.pl and our team will make changes to your contact form.

We attach great importance to the privacy of your data in accordance with applicable regulations on the protection of personal data and the prohibition of their dissemination. We process them only for the purpose of completing sales transactions. We cover information security comprehensively in our Privacy Policy.

To place an order, you must be registered on our website. You can complete your order by adding products to your cart and following the purchase and payment instructions.

Occasionally we organize discounts and discounts. Register at BADU.com.pl to be informed about promotions and not miss out on your privileges.

Quick information about the process can be obtained at BADU.com.pl from the My Account tab or by sending the order code to our communication line.

You provide your contact information when registering a wholesale customer account. If you would like a specific order shipped to a different address, please contact us.

Of course it is possible. You can initiate the cancellation process through the system or by contacting us.

This situation varies depending on the stage of order fulfillment. Unfortunately, it is not possible to cancel orders that have progressed to the shipping stage. Please contact us for details.

We send an invoice together with the ordered products.

In terms of shopping convenience; We offer traditional transfer, electronic transfer via PayU and payment on delivery. Mail order sales are not possible. To pay when ordering with prepayment, max. Remember you have 5 days. After this date, the order will be automatically canceled by our system and will not be processed.

Transfer details for the purchased products will be sent to you by e-mail after placing the order.

Yes, it's possible. When placing your order, please enter the currency you would like to pay.

Of course it is possible. Please provide detailed information about your payment methods when creating your order.

Changing the payment method is only possible at the first stage of the order. Please contact us for details and solutions.

Your order with all information submitted correctly will be processed within 24 hours. We have permanent transport contracts throughout the country.

If you are close to our central warehouse, this is possible, but unfortunately the process will take longer for freight deliveries. Please contact us for details. From the moment your parcel is delivered to the kargo point, your order can reach you on average within 1 to 3 business days. Everyone on our team will make every effort to ensure that it reaches you as quickly as possible.

You can receive your orders from our central warehouse by appointment. Please contact us for details.

It is possible. Please contact us for details.

It depends on the order quantity.

Of course, we ship outside Poland. We deliver to all European Union countries, Great Britain and throughout Eastern Europe. However, we would like to point out that there is a minimum order value and increased transport costs.

Detailed information: in the tab: Returns and exchange policy

On the basis of the Wholesaler Regulations developed on the basis of current legal provisions, including the Civil Code, we exclude liability in terms of warranty. We also do not provide a guarantee for the sale of goods. As a wholesaler, we do not accept complaints from consumers who are your customers - as a seller, you are responsible for any defects in the goods discovered after purchase.

We accept contractual returns in accordance with the rules described on this website in the Returns and exchanges policy tab

Our contact details can be found on our website. We are at your disposal from Monday to Friday from 9:00 a.m. to 5:00 p.m. and on weekends from 9:00 a.m. to 1:00 p.m.

Of course, it is possible. Please contact us in advance.